Shipping Policy

Seamless Shipping and Delivery Policies for Buying Indian Products Online in the USA.

Experience hassle-free shopping for authentic Indian products online in the USA with our comprehensive shipping and delivery policies. At IndianGoodsGlobal, we prioritize transparency, reliability, and customer satisfaction throughout the entire ordering process.

  1. Origin of Shipments: Rest assured, your purchases are dispatched directly from our warehouse/vendor located in Tamilnadu, India, via reputable courier agencies. This strategic location ensures swift and dependable delivery of your orders, right to your doorstep.
  2. Order Processing Time: We understand the importance of timely delivery. That's why all orders undergo processing within 24-48 business hours from the moment you place your order. Customers can anticipate receiving their orders within 2-25 business days from the date of purchase. With our efficient processing system, you can expect your orders to be on their way promptly.
  3. Delivery Address: Your convenience is our priority. Orders are shipped to the address provided by you during the checkout process. To ensure smooth delivery, please ensure accuracy in your address details. In case of any unforeseen emergencies or address-related issues, our dedicated customer care team is available to assist you promptly.
  4. Potential Delays: While we strive for timely delivery, external factors such as public holidays or strikes may occasionally lead to delays. Rest assured, we keep you informed every step of the way to minimize any inconvenience.
  5. Receipt of Goods: Your satisfaction is paramount. Upon delivery, a signature is required from the recipient or any designated alternative person suggested by you. While we accommodate alternative recipients, please note that India Global Connect cannot be held responsible for any issues arising from such arrangements.
  6. Shipping and Handling Charges: We believe in transparency. Shipping and handling charges are communicated to you during the checkout process, ensuring full awareness of applicable costs before making your purchase. Our shipping costs are calculated based on various factors such as product volume, type, and destination.
  7. Complaint Resolution: Your feedback matters. Should you encounter any issues or have concerns about your order, we encourage you to reach out to our Customer Care team within 1 business day of receiving your order. Your satisfaction is our priority, and we are committed to resolving any issues promptly.

By adhering to these meticulously crafted shipping and delivery policies, we aim to provide you with a seamless, reliable, and enjoyable shopping experience. Trust IndianGoodsGlobal for all your needs when buying Indian products online in the USA.

For inquiries or assistance, feel free to contact us at any time. Your satisfaction is our utmost priority, and we're here to serve you every step of the way.

IndianGoodsGlobal - Your Trusted Partner for Authentic Indian Products in the USA.