Refund Policy

Refund Policy

Refund Policy

Easy and Transparent Refund Policy: Your Satisfaction Guaranteed

At IndianGoodsGlobal, we value your satisfaction above all else. Our refund policy is designed to ensure a hassle-free experience in the unlikely event that you're not fully satisfied with your purchase. Here's what you need to know:

  1. Defective Products: If your products are defective or damaged upon arrival, simply provide valid proof within 1 day of delivery, and we'll promptly issue a full / partial refund to your original payment method.
  2. Non-Defective Returns: For non-defective items, we offer two convenient options:
    1. We'll facilitate the return process by generating a return shipping label for you to send the products back to our headquarters in India. Once we receive the returned items, we'll refund the full purchase price, minus any applicable shipping charges.
    2. If you prefer, you can arrange and cover the return shipping costs yourself. Upon receiving the returned items, we'll issue a refund for the product price, deducting the original shipping fee, ensuring a fair and transparent process.
  3. Time Limit: To qualify for a refund, initiate the return process within 1 day of delivery. Please ensure that the returned items are shipped back to us promptly for efficient processing.
  4. Exceptions: Please note that certain items, such as bottled products, used items, opened/damaged products, or items with broken seals, are not eligible for return. However, we'll carefully review individual cases and provide refunds as appropriate, ensuring fair treatment for all customers.
  5. Abuse of Refund Policy: We reserve the right to refuse service and take appropriate action against individuals who abuse our refund policy, ensuring a fair and equitable shopping environment for all customers.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at info@IndianGoodsGlobal.com. Our dedicated team is here to assist you and ensure your complete satisfaction.

Thank you for choosing IndianGoodsGlobal for your online shopping needs. Your trust and satisfaction are of the utmost importance to us.

IndianGoodsGlobal - Your Trusted Partner for Easy and Transparent Refunds and Authentic Indian Products in the USA.

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