Return Policy

Return Policy

Return Policy

Hassle-Free Return Policy: Your Confidence, Our Commitment

Rest easy with our transparent and straightforward return policy tailored to cater to your needs within the USA. At IndianGoodsGlobal, we prioritize your satisfaction and aim to make your shopping experience as seamless as possible. Here's everything you need to know:

  1. Damaged Products: In the unlikely event of your items arriving damaged during transit, simply provide valid proof within 1 day of delivery, and we'll swiftly issue a full refund, ensuring your peace of mind.
  2. Non-Damaged Returns: Should you wish to return non-damaged products for any reason, we offer two convenient options:
    1. We'll facilitate the process by generating a return shipping label for you to send the products back to our headquarters in India. After deducting the shipping charges, you'll receive a full refund, hassle-free.
    2. Alternatively, if you prefer, you can opt to arrange and cover the return shipping costs yourself. Once we receive the returned products, we'll promptly refund the price of the goods, deducting the shipping fee you paid, ensuring a fair and transparent process.
  3. Time Limit: To qualify for a refund, initiate product returns within 1 day of delivery. We kindly request that the returned products are shipped within this timeframe for prompt processing.
  4. Exceptions: Please note that returns are not accepted for bottle items, used items, products opened/damaged, or seal broken items. However, in cases where you're unsatisfied, we'll carefully assess your situation individually and provide a refund accordingly after our customer representative contacts you through email, ensuring fair treatment for all our valued customers. Customers should provide video proof while opening the package, video proof can be sent via email or to our WhatsApp number for a smooth return policy.
  5. Abuse of Return Policy: We uphold integrity in our policies and reserve the right to refuse service and permanently ban buyers who abuse the return process, ensuring a fair and equitable shopping environment for all.

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For countries outside the USA, such as Canada, UK, Australia, refunds will be handled on a case-by-case basis. In the rare event of an error on our part, rest assured, we'll promptly provide a refund based on the specific details of the issue, prioritizing your satisfaction above all else.

At IndianGoodsGlobal, your satisfaction is our utmost priority, and we're dedicated to making the return process as seamless and convenient as possible for you. Shop with confidence, knowing that we've got you covered every step of the way.

IndianGoodsGlobal - Your Trusted Partner for Hassle-Free Returns and Authentic Indian Products in the USA.